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Returns Policy

Christmas Returns:

Please note that we are once again extending our returns policy to cover any returns over the Christmas period!

Any orders placed on or after Monday 1st November are able to be exchanged or refunded up until Monday 10th January 2022 as long as they are returned in an unworn condition and are accompanied by a valid proof of purchase.

 

We offer a full exchange or refund guarantee.  Please return unworn garments along with a completed returns form to:

 

PINK LEISUREWEAR
UNIT 8G HACKWORTH INDUSTRIAL PARK 
SHILDON 
COUNTY DURHAM
DL4 1HF

 

If you have lost your returns form, you can download a blank returns form by clicking here.

 

If an exchange is requested as a result of faulty goods this will be dispatched on our receipt of the returned item.

 

Unless the product purchased is stated by us on our website as qualifying for free returns you are responsible for paying any postage or shipping costs incurred when returning the product.

 

Upon receipt of your return we will process your refund within 7-10 days. Once the refund has been processed, please allow 5-7 days for this to return to your bank account.

 

All UK exchanges will be dispatched by Royal Mail.  If you wish to use DPD for your exchange please note this on your returns form and we will contact you to arrange payment.

 

Returns will be accepted within 14 days of receiving your order, in a new and unworn condition.

 

This does not affect your statutory rights to return faulty goods.

 

International Returns:

 

We cannot accept exchanges for international returns, however we can provide refunds.  If you require a new size please send this back for a refund and place a new order.

 

Please see Terms and Conditions for our full Refund Policy.