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Email us at info@pinkleisurewear.co.uk.
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General
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We have two different delivery options to mainland UK. If you have chosen DPD then delivery will take 1 working day (if the order was placed before 1pm). If you have chosen Royal Mail then delivery may take up to 3-4 working days.
If you are making an order from outside of mainland UK, then please see our delivery information page here. If your order is a pre-order, then please see the estimated delivery date.
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If you need to make a change to your order, please contact us as soon as possible via email or phone call. We cannot guarantee that changes or cancellations can be made once your order has entered our processing or dispatch process.
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If an item is currently out of stock, you can usually sign up for a back-in-stock notification where available. For certain products with Pre-Order tags in the top corner, these will be available for dispatch in line with the information on the product page.
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We want to sort out any issues with incorrect items immediately. If one of the items you received isn’t what you ordered, please contact us before returning it. Where appropriate, we will provide a paid returns label.
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Sizing & Fit
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Please use our size guide before ordering. Our size guide includes both garment measurements and approximate age guidelines to help you choose the most suitable size. Please note the ages specified are to be used as a guide only and the measurements should be used to choose your size.
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Our size guide is based on measurements of our garments and we find them to be true to their measurements. We regularly check our size guide against our newest products, and if we identify any differences in fit or sizing, these will be highlighted in the individual product description.
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No, our sizing is different. For example, a Child Large in our sizes is a 28” where in other brands it may be a size 30”.
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If you’re between sizes, we generally recommend checking the individual product description first, as some styles may fit differently. If you’re still unsure, please contact us with the gymnast’s measurements and we’ll be happy to help. If the leotard is advertised as being lined then we would recommend going for the larger size.
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Yes. Our leotards are made using fabrics with stretch to allow freedom of movement and a comfortable fit. The amount of stretch can vary between fabrics and styles but we mainly use 4-way stretch fabric.
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This varies between styles. Please check the individual product description for details of whether a leotard includes lining, a built-in bra or other support.
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Returns & Exchanges
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Yes*, most unworn items can be returned within 30 days of receiving your order, provided they are in their original condition with all tags attached. *This does not apply to items from your club’s shop or any pre-order Competition Leotards.
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Yes, exchanges are available on eligible items within our 30-day returns period. Items must be unworn and have their tags attached.
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Please complete the returns form included with your order and send the item back to the return address shown at the top of the form. Customers are responsible for arranging and paying for the return postage unless the item is faulty or we have sent the incorrect item. We recommend using a tracked service as the return is your responsibility until we have received it.
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We do not provide a prepaid returns label for standard returns. You will need to arrange postage back to us using a service of your choice.
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If you believe your item is faulty, please contact us before returning it. Where appropriate, we can provide a paid returns label.
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Custom-made and personalised items cannot be returned unless they are faulty or we have made an error with your order. Please check all details carefully before placing an order for a custom item.
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No. For hygiene and resale reasons, returned items must be unworn, with the original tags still attached. Please try garments on over underwear and do not wear them for gymnastics or training before deciding whether to keep them.
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We aim to process returns within 7 working days of receiving them. Once processed, your refund will be issued to the original payment method. A refund may take around 3-5 days to appear in your account.
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For a standard return, the original delivery charge is not refundable. If an item is faulty or we have sent an incorrect item, the applicable delivery charge may qualify for a refund.
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Delivery
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If your order contains a back-ordered item, we will dispatch the complete order once all items are available. If you’d prefer to receive the available items sooner, please contact us to see whether a split delivery can be arranged. Additional delivery charges may apply.
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Some products are made to order or have longer lead times. Please check the product description before ordering, as any applicable lead time will be stated there. If you believe your order should have been dispatched already but hasn’t yet, please contact us here.
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International Orders & Customs
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Yes, we ship internationally. You can find our delivery charges here.
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It is highly likely that you will need to pay these fees. International orders may be subject to customs duties, import VAT or other charges when they arrive in your country. These charges are the responsibility of the customer and are not included in the product or delivery price unless specifically stated.
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Customs charges are determined by the destination country’s customs authority and are outside of our control. International customers are responsible for any applicable duties, taxes or handling fees charged by the destination country or courier.
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No. Any customs duties, import taxes or courier handling fees are the responsibility of the recipient.
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We currently do not offer exchanges for orders outside the UK. International customers can return eligible items for a refund and place a new order for the required size or item.
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If your order is returned to us because the required customs duties, import taxes or courier charges were not paid, we will contact you once the parcel has been received back with us. As the customs charges are the responsibility of the recipient, any return delivery or handling charges applied to the parcel will be deducted from your refund. Your original delivery charge is also non-refundable. If you would still like to receive the order, please contact us once the parcel has been returned to us and we can advise whether it is possible to arrange redelivery. Additional postage and any applicable customs charges would be your responsibility.
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Competition Leotards
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There is not a minimum order for the competition leotards available to purchase on our website.
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Custom competition leotards require additional design and production time. Lead times will be confirmed prior to your order being placed, so please allow plenty of time before your competition season.
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Yes! We work with clubs, teams and groups to create custom competition leotards. Please contact us with your requirements and we’ll talk you through the options.
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Club Leotards
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For club and team orders, we can discuss sizing samples/sizer leotards depending on the requirements of your order. Please contact us when enquiring about a bulk order.
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Yes. We can work with clubs to develop a design based on your colours, branding and requirements. Our design team can advise on what will work best for production.
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Our factories have minimum production requirements, so one-off custom orders may not always be possible. Where we can accommodate smaller orders, a surcharge may apply.
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Yes! We offer club shops for gymnastics clubs, dance schools and other teams. These can be used to sell club-specific leotards and kit directly to your members.
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No, we can take orders directly from clubs via email if you prefer to work this way.
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We create a dedicated, password-protected online shop for your club. Your members can place their orders during the agreed ordering period, after which the shop closes and we collate the orders for production.
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This can be arranged with your club, but we can operate shops over an agreed ordering period before the order is placed into production.
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Yes, we can agree a commission prior to opening your club shop to help your club raise funds.
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Once the shop closes and the order is placed with our supplier, production and delivery generally takes around 6–8 weeks. We recommend allowing sufficient time before your required date.
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Yes, depending on the club shop arrangement. Orders are collected during the shop’s ordering period and then processed together.
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Yes. We work with clubs internationally and can discuss custom competition leotards, club kit and bulk orders. Please remember that international orders may be subject to customs and import charges.
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Our minimum order quantities differ depending on which products you choose for your club. We have no minimum order on club leotards, however a surcharge will likely apply per leotard to orders of less than 6.
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Yes! We can provide men’s gymnastics kit for clubs, including unitards, tank tops, shorts and longs. We can also design the men’s kit to complement and match the leotards and kit created for your women’s team, giving your whole club a coordinated look.
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Wholesale
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Yes, we work with selected retailers, gymnastics clubs and other organisations. Please contact us with details of your business and the products you’re interested in stocking.
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We can offer pricing for larger club and team orders depending on the products and quantities required. Please contact us with your requirements for a quotation.
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Product Questions
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Always follow the care instructions provided with your garment. For our leotards, we recommend washing them as soon as possible after wearing. Handwash separately in cool water using a mild detergent. Do not use fabric softener, as this can affect the fabrics and their performance. Once washed, spin dry the leotard immediately and hang it on a garment hanger to dry. This helps to prevent the colours from running and keeps your leotard looking its best. Do not tumble dry, iron or dry clean your leotard.
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No, you cannot tumble dry your leotard.
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Yes, our competition leotards are designed with gymnastics in mind. If you are ordering for a specific competition, we recommend checking the relevant competition requirements and discussing any specific requirements with us before ordering.
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Different collections and styles can use different fabrics, construction methods and designs, which can affect the way a garment feels and fits. We provide product-specific information where a particular style has a notable difference in fit.
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Men’s Leotards
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We don’t currently have a ready-to-order men’s leotard range, but we can create bespoke men’s club kit including unitards, tank tops, shorts and longs. If you’re looking for a coordinated club kit for both male and female gymnasts, get in touch and we can discuss your requirements.
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E-Gift Vouchers
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Your E-Gift Voucher will be sent by email within an hour of purchase. Please make sure you enter the correct recipient email address in the ‘To’ box at checkout.
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Yes! Simply enter the recipient’s email address when purchasing the voucher, and it will be delivered directly to them. You can also select the date which you would like this to arrive by pressing on the Delivery Date box and selecting the date.
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Yes, you can add a personal message when purchasing your E-Gift Voucher, making it extra special for the recipient.
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E-Gift Vouchers can be redeemed against online orders only at Pink Leisurewear.
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E-Gift Vouchers are valid for 12 months from the date of purchase.
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Yes. If the full value of the voucher isn’t used in one order, the remaining balance can be used on a future online order, provided the voucher is still within its 12-month validity period.
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This depends on the terms of the discount code being used. Where a promotion does not allow voucher and discount code combinations, the relevant offer terms will apply.
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No. E-Gift Vouchers cannot be used to purchase additional E-Gift Vouchers.
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You can simply pay the remaining balance using another available payment method at checkout.
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The remaining balance will stay available on your E-Gift Voucher for you to use on a future online order, as long as the voucher has not expired.
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Please first check your junk or spam folder. If you still can’t find your voucher after an hour, please contact our customer service team and we’ll be happy to help.
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A Little More Pink in Your Inbox
New leotards, exclusive offers, exciting launches and plenty of Pink.